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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission came through blank to Infusionsoft integration

    Asked by CindyLOPCO on July 15, 2016 at 02:32 PM

    I noticed on my InfusionSoft Dashboard that "Somebody" filled out a form.


    None of the fields populated and it shows as "No Name" on the Contact Record.


    Are you able to see what is wrong?

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    JotForm Support

    Answered by david on July 15, 2016 at 03:52 PM

    I checked your submissions and did not see a submission that was empty.  Was it just this one entry that came through to infusionsoft blank or have others?  I checked the integration and it looks to be working properly.