What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Subscribers are not being added to MAILCHIMP

    Asked by josephcarolyn on July 15, 2016 at 02:45 PM


    I am using Jotform as a third party form creator. I am integrating to Mailchimp. I did a few tests and have received an email notice saying, We have received your response for JohnHanson.

    So far, it is not appearing in Mailchimp as a subscriber.

    Any thoughts?

    My client's page is below.

    - Joseph


    Page URL:

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    JotForm Support

    Answered by david on July 15, 2016 at 04:25 PM

    If the option to send the Opt-in email is checked, users will only be added to your contact list if they accept the opt-in email:

    Uncheck this option in the integration to add all users who submit the form.