What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submission failure

    Asked by zoorbagan on July 15, 2016 at 02:49 PM

    Hi support team,

    I modified and published a contract form for my website which wordpress based. When I tried to use form and hit the Submit button nothing is happening, it saying please wait and freeze after. 

    What I could be doing wrong?

    Page URL:
    http://wedding-photographer-new-york.com/wedding-contract/

    please wait and support team contract
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    JotForm Support

    Answered by david on July 15, 2016 at 04:51 PM

    Try replacing your current embed code with your forms iFrame code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    The form itself looks to be working correctly.  There may be something in your page interacting with the form causing it to fail.  Using the iFrame code will insulate your form from the rest of the page.

  • Profile Image

    Answered by zoorbagan on July 15, 2016 at 06:45 PM
    Thank you for support it works now )
    ...