Form submission failure

  • zoorbagan
    Asked on July 15, 2016 at 2:49 PM

    Hi support team,

    I modified and published a contract form for my website which wordpress based. When I tried to use form and hit the Submit button nothing is happening, it saying please wait and freeze after. 

    What I could be doing wrong?

  • David JotForm Support
    Replied on July 15, 2016 at 4:51 PM

    Try replacing your current embed code with your forms iFrame code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    The form itself looks to be working correctly.  There may be something in your page interacting with the form causing it to fail.  Using the iFrame code will insulate your form from the rest of the page.

  • zoorbagan
    Replied on July 15, 2016 at 6:45 PM
    Thank you for support it works now )
    ...