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nadiabeelvacAsked on July 15, 2016 at 3:04 PM
hi, i am not getting notified by email of forms filled out anytmore, i used to get them at info@torontoartcrawl.com. can you tell me how to fix asap, as i am delayed in returning peoples applications. Thank you
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KadeJMReplied on July 15, 2016 at 5:20 PM
I found the reason you stopped receiving your email notifications is because your email address ended up in our bouncelist.
I have removed it for you and the emails should start to flow through again for you.
You can see the reason for this below:
Result: info@txxxxxxxxrtxxwl.xxx is IN the bounce list
Reason(s) : smtp; 552 5.2.0 7cAz1t0044e8ogw01 - 7cAz1t0044e8ogw01cAzqSIf for some reason this happens again you can use our email tool to check and remove yourself from our bouncelist if needed.
Also, please refer to these guides below for additional help:
https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues