What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Your site is down!

    Asked by Pat Massino on March 29, 2012 at 03:48 PM

    Forms arent wokring!

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    Answered by gori-mathew on March 29, 2012 at 04:06 PM

    Hello;

    Please share with us the exact issue with your forms. For example the forms are taking too long to load, not receiving submissions etc. This will assist us know the exact issue you are going through.

    Awaiting your feedback to support you further!

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    Answered by clicksem on March 29, 2012 at 04:13 PM

    the server problems appeared 1 hour ago...

     

    the forms are taking too long to load mostly never loaded

    http://prntscr.com/7j863

     

    if they appear in a way, interesting dots appear beside every form item

    http://prntscr.com/7j83n

     

    if they're loaded submissions are received

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    Answered by clicksem on March 29, 2012 at 04:14 PM

    now everything seems to be ok...

    now down again.

    it's not stable...

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    Answered by gori-mathew on March 29, 2012 at 04:29 PM

    I will alert our developers and let you know if there is any issue. In the meantime please try to clear cache and check if it improves.

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    Answered by MartinGWilliams on March 29, 2012 at 04:31 PM

    I second this - the site is screwed as are the forms. 

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    JotForm Founder

    Answered by aytekin on March 29, 2012 at 04:44 PM

    Our CDN is having problem on their European edge locations. As a solution you can change your form URLs on your pages from form.jotformeu.com to www.jotformeu.com.

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    JotForm Founder

    Answered by aytekin on March 29, 2012 at 04:53 PM

    Their solution seems to be working now. I hope it is fixed on your end?