What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Squarespace embedded form: Unable to submit the form after clicking the "Print Button".

    Asked by LeslieDee on July 15, 2016 at 05:05 PM

    I am having issues with the Print function on my forms, not sure if it is an issue with the embedding... When "Print Form" is clicked, form data does not submit and page does not redirect to designated thank you page URL. This is stalling a new site launch, so any help is much appreciated!

    This is a re-post of a comment on Adding a form to Squarespace

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    JotForm Support

    Answered by Kevin_G on July 15, 2016 at 09:18 PM

    This could be due to different issues, for example, the form was not properly embedded or there may be a conflict with the existing code. 

    However, it is a bit hard to know what's going on without the link where the form is embedded on. 

    If you could share us the link where you've embedded your form, it would be very helpful so we can check what can be causing the issue and will be able to provide with steps to follow, so you can get your form working fine.

    We will wait for your response.