What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms are disabled

    Asked by XcXDragonXcX on July 16, 2016 at 05:15 AM

    My first form is disabled for no reason i tired to enable it but it won't work

    https://www.jotform.com//?formID=61972308796469

    Page URL:
    https://www.jotform.com//?formID=61972308796469

    form is disabled disabled form form not found autosuspended password
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    JotForm Support

    Answered by Jan on July 16, 2016 at 07:53 AM

    I checked your forms and I found out a fields that are asking for a password. You cannot collect login credentials or sensitive information here in JotForm, please check our terms of use. This is the reason why your account got suspended by our phishing tool.

    We can activate your account but we need to delete the guilty fields. If that is okay with you, let us know. Thank you.

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    Answered by XcXDragonXcX on July 16, 2016 at 11:15 AM

    Its ok 

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    Answered by XcXDragonXcX on July 16, 2016 at 11:21 AM

    can u let me keep it and i will take the full responsibility of anything will happen if u can't then its ok i will just remove it 

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    JotForm Support

    Answered by Welvin on July 16, 2016 at 02:25 PM

    I have just reactivated your account. Please check again.

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    Answered by XcXDragonXcX on July 17, 2016 at 01:40 AM

    Yes it does worked thank you But can i re add the password bar ? 

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    JotForm Support

    Answered by Jan on July 17, 2016 at 04:55 AM

    I apologized but you are not allowed to put the "Password" field back. Again, you are not allowed to collect login credentials here in JotForm, please check our terms of use. Your forms will be suspended by our phishing tool automatically. 

    Thank you for understanding.

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    Answered by XcXDragonXcX on July 17, 2016 at 05:10 AM

    ok thank you bro i understand that 

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    Answered by brocklifestyle on July 17, 2016 at 09:48 AM

    Please come work on mine.... I am having people look at the new site and how great your form is - but it's fucking me up today

     

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    JotForm Support

    Answered by Jan on July 17, 2016 at 11:15 AM

    @brocklifestyle

    I will post my reply on the other thread that you opened. Here's the URL: https://www.jotform.com/answers/884454

    Thank you.