What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Site is down, the .us, .com and .net.

    Asked by csbgis on March 29, 2012 at 04:51 PM

    Support,

    Site is down, the .us, .com and .net. I was just able to get .net flavor of the form to work!

    Jerry

    Page URL:
    http://www.nascsp.org/CSBG-IS-Survey/846/CSBG-IS-2011-Submission-Form.<br/>aspx?iHt=19

  • Profile Image

    Answered by fxr on March 29, 2012 at 04:54 PM

    Sorry, we had an issue with our CDN.

    You should see things quickly rectifying over the next few minutes. 

    Sorry about the disruption to service. 

  • Profile Image

    Answered by maxboost on March 29, 2012 at 05:06 PM

    word was having the same problem all works now

  • Profile Image

    Answered by gori-mathew on March 29, 2012 at 05:15 PM

    The CDN issue has been fixed and all should be Ok now. Thanks for your patience.

     

  • Profile Image
    JotForm Founder

    Answered by aytekin on March 29, 2012 at 05:25 PM

    They seem to be having problems again. I guess the issue is not fully resolved yet.

    To solve the issue you can change the code on your web site from form.jotform.net to www.jotform.net. The domains which start with "form." are served from our CDN.