What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is a sub user account?

    Asked by ducartours on July 16, 2016 at 10:22 AM
    what is a sub user account sub account user sub user
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    JotForm Support

    Answered by John_Benson on July 16, 2016 at 01:17 PM

    The sub-user account would be the person you allow to access your forms and submissions. This can be limited to certain number of forms with or without access to submission. The person you want to give access to your form must have a JotForm account too. 

    Please take note that you can only have 1 sub-user account, as a free plan subscriber. You can increase that to 3 sub-user account if you're a bronze plan subscriber, please check our pricing page plans.

    Also, please check this related guide: How-to-share-forms-with-a-sub-account-user

    Hope that helps. Do let us know if you need any further clarifications. Thank you.