What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to reset the background image of the form?

    Asked by getformshere on July 16, 2016 at 12:07 PM
    Jonathan,

    I have cloned the following form https://www.jotform.com/?formID=61973742218158.
    If you would make the changes on this form, I would be extremely happy.
    I am also having problems in the design feature and have been unable to get the background image reset as well as the frame on the form.

    William
    background image
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    JotForm Support

    Answered by Welvin on July 16, 2016 at 12:18 PM

    In the designer, you have to click the "Background Image" tab and remove/change the image in the area:

    If you want to use a color instead, you have to access the "Color Scheme" tab and change the colors there. I tried this and it's working. If you're having some issues in the designer, check again your console for possible errors and report back to us with a screenshot.

    I would also suggest checking your browser addons and make sure they are not blocking Jotform's resources. Also, check your Firewall for filters and whitelist Jotform there.

  • Profile Image

    Answered by getformshere on July 16, 2016 at 12:45 PM
    Thank You,

    It looks like the problem was related to a single form.

    William

    ...
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    JotForm Support

    Answered by Welvin on July 16, 2016 at 02:13 PM

    I have attempted to change the background of your form, I was able to do it. It looks you're having problems with our form builder. Can you check the console as originally suggested to see if there are errors?

    I look forward to your reply.

  • Profile Image

    Answered by getformshere on July 16, 2016 at 02:45 PM
    Yes,
    I am now able to update the background.

    ...
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    JotForm Support

    Answered by Welvin on July 16, 2016 at 04:04 PM

    That's great to know. Please feel free to contact us back if you need help with anything else. We are always glad to be of assistance.

  • Profile Image

    Answered by getformshere on July 16, 2016 at 04:45 PM
    Stepping away for an hour or so.

    ...