- bibidiAsked on July 16, 2016 at 12:08 PM
- BorisAnswered on July 16, 2016 at 12:16 PM
Protected view is not something that is influenced by us, nor is it something that we can enable/disable on our end. Protected view is a protection feature of the office suite software you are using, and it automatically applies to any Excel files that are downloaded from the Internet.
As you are downloading the Excel files from the Internet (from JotForm.com), your operating system automatically flags the file as being from the Internet, and then the office suite you are using is automatically opening such downloaded files in "protected view".
You can disable "protected view" only within the office software you are using, and the following guide from Office.com explains how to disable protected view:
Please let us know if you need assistance with anything else we can do to help from our end, and we will be happy to assist. Thank you.