What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I cancel my account?

    Asked by Body4mer on July 16, 2016 at 04:43 PM

    Sehr geehrte Damen und Herren,

     

    hiermit kündige ich mein Abo-Service bzw. mein Abonnement bei Ihnen!

     

     

    Bitte senden Sie mir umgehend eine Bestätigung per E-Mail.

     

     

     

    Vielen Dank!

     

    Mit freundlichen Grüßen,

     

     

    Erkan Erdal

    Body4mer GmbH

  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 16, 2016 at 07:34 PM

    I have checked your account and I can see you've already cancelled your subscription and it will be set back to free on January 8th, 2017.

    That is the date when your subscription will be renewed, but as you've already cancelled your subscription it will not be renewed and you will not be charged any more. 

    However, if you have more questions about it, please let us know, we will be glad to help you. 

    Thanks.