What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account has been suspended

    Asked by Sarwar  on July 16, 2016 at 07:53 PM

    my account has been suspended after I tried to sign in more than three time with a wrong password then I tried to get a new password by my email that is happened!!


    Please If you could unlock my account and solve this for me.



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    JotForm Support

    Answered by liyam on July 17, 2016 at 12:01 AM

    Hello Sarwar,

    I checked your account and it appears to be fine. I also noticed that you made a request for password reset. Can you check your inbox or spam folder for your password reset instructions?

    Please do keep us posted.