- milesbcohenAsked on July 17, 2016 at 01:04 AM
- JotForm SupportKevin_GAnswered on July 17, 2016 at 01:10 AM
Yes, if you purchase a monthly subscription you're free to downgrade anytime, in case that you have any inconvenient while downgrading your account, you may contact us and we will be glad to assist you.
I would like to let you know that, if for example, you upgrade and receive a great amount of submissions and then decide to downgrade back to free, then the oldest submissions will be deleted and only the newest 500 submissions will keep saved in your account.
To avoid losing data you may download all your info at the same time, uploaded files, submissions and even your forms as HTML files.
Here is the guide that will help you with that: How-to-export-all-of-your-data-at-once
While you're a free account and reach this limit, you will be notified, if you do not want to download your data and want to keep data in JotForm, then you will be able to upgrade to the storage plan which will allow you to store your data, no matter the amount of submissions they are.
Hope this information helps.