- carmen01Asked on July 17, 2016 at 11:21 AM
Once a user completed the form, it would come to my gmail. It hasnt been coming to my email. Is there something wrong?
- JotForm SupportJanAnswered on July 17, 2016 at 02:11 PM
Your email address is in the bounce list which is why you're having trouble receiving the notifications.
I have removed it from the list now. New notifications should come to your inbox now.
I checked your form and I can see that the notification is configured correctly. Please try whitelisting our mail servers and IP addresses. Here's a guide: Whitelisting-JotMails-IP-Addresses
Hope that helps. Thank you.