Google reCaptcha Widget: Not fully shown on image challenge

  • Lifetime_Income
    Asked on July 17, 2016 at 5:54 PM

    When selecting the "I am not a robot" recapture and presented with a list of images, the top portion of the dialog box is not visible - this part contains the instructions of what to select and as it's not visible make the form impossible to complete.

    Looking that the CSS in the browser inspector, it looks like the recapture parent container has been given an incorrect height of 505px where the actual height of the recapture widget is 600px.  

    Thanks.

    Jotform Thread 884635 Screenshot
  • Elton Support Team Lead
    Replied on July 17, 2016 at 7:12 PM

    Thanks for reporting. We are aware of this issue and it is already assigned to our developers. I have also added your thread to our update list so you will receive an update here once this is resolved.

    We suggest to use a regular Captcha for now found under Quick Fields.

    Google reCaptcha Widget: Not fully shown on image challenge Image 1 Screenshot 20

    Thank you!

  • TitusN
    Replied on July 19, 2016 at 5:30 AM

    Hello,

    Google reCaptcha is now fixed. 

    Please check - let us know. 

    Thanks