What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google reCaptcha Widget: Not fully shown on image challenge

    Asked by Lifetime_Income on July 17, 2016 at 05:54 PM

    When selecting the "I am not a robot" recapture and presented with a list of images, the top portion of the dialog box is not visible - this part contains the instructions of what to select and as it's not visible make the form impossible to complete.

    Looking that the CSS in the browser inspector, it looks like the recapture parent container has been given an incorrect height of 505px where the actual height of the recapture widget is 600px.  

    Thanks.

    Screenshot
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    JotForm Support

    Answered by EltonCris on July 17, 2016 at 07:12 PM

    Thanks for reporting. We are aware of this issue and it is already assigned to our developers. I have also added your thread to our update list so you will receive an update here once this is resolved.

    We suggest to use a regular Captcha for now found under Quick Fields.

    Thank you!

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    JotForm Support

    Answered by TitusN on July 19, 2016 at 05:30 AM

    Hello,

    Google reCaptcha is now fixed. 

    Please check - let us know. 

    Thanks