What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    remove from bounce list

    Asked by CraigWhitaker on July 17, 2016 at 06:55 PM
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    JotForm Support

    Answered by liyam on July 17, 2016 at 10:44 PM

    Hello CraigWhitaker,

    I have checked the emails that you are using for your email notification but I did not find any email address in the bounce list. The email alerts also record that the emails were sent.

    If you do not see the emails in your inbox, can you please check your spam folder or junk mail folder if in case the emails landed there?

    Looking forward to your response.