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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bug with stripe subscriptions on quarterly option.

    Asked by wallpaperink on July 17, 2016 at 10:09 PM

    bug with strip subscriptions on quarterly option?

    Page URL:
    http://www.pinkstorage.co.uk/phone/card-payment-caerphilly.html

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    JotForm Support

    Answered by Chriistian on July 18, 2016 at 03:05 AM

    I cloned your form and made some test submissions. I did not encounter any bugs when filling the form and submitting it with the quarterly option selected.

    Can you please provide further details regarding your concern? What bug did you experience with the stripe subscription? Please let us know how to replicate the bug so we can better assist you. I will wait for your response.

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    Answered by wallpaperink on July 20, 2016 at 01:02 PM

    its when setting up the form, when you try adding a quarterly subscription it appears as a monthly 

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    Answered by victor on July 20, 2016 at 02:01 PM

    I have just reviewed your form and tested the payment field. When selecting a QUARTERLY payment, you see THREE MONTHS. and not MONTH only (as shown in your screen shot).

    If you are still having issues, please let us know and we will be glad to take another look.