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    Error downloading attachment doc

    Asked by rayseah71 on July 18, 2016 at 04:22 AM
    Please kindly help to look into this error when i try to download the attachment. Thanks
     
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>25AB72682D75377D</RequestId>
    <HostId>
    tojNm8zl1OiM1egcW/F7llG0Kd7khySZbL+ZdpzKv/RyX1sehthMaqmmd6Ro17VVVYoz4g3V8zE=
    </HostId>
    </Error>
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    JotForm Support

    Answered by EltonCris on July 18, 2016 at 07:29 AM

    Is this the file that is not working https://files.jotform.com/jufs/rayseah71/30667830741456/344635815498389801/JovianGozali_cv2016.pdf?

    Unfortunately, there doesn't seem to have any physical file exist on the server with this URL. It seems the user was not able to fully upload the file. Only the filename was captured but the actual file failed to be uploaded.

    We suggest to please contact the user and ask for the file again.

    Thanks and apologies for the inconveniences caused.