- TaskforceAUAsked on July 18, 2016 at 05:51 AM
I have a form that asks what Postcode and Suburb and I have loaded all of the suburbs and postcodes in Australia which totals 15552 and it works initially but then seems to limit to around 2700 afterwards?Page URL:
- JotForm UI DeveloperberilAnswered on July 18, 2016 at 09:36 AM
I am not so sure what is the limit for the dropdown field. However, as far as I know, the limitation seems to be based on the number of character text you have added and not the count of options. Because it crashes browsers that's why we need to truncate the data. To solve the issue, you can create multiple dropdown fields. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.
- TaskforceAUAnswered on July 18, 2016 at 07:45 PMI am not sure that will solve my issue.
Because I can only really break it in half at best.
Is there a way we can run with it and see if it is crashing browsers?
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- JotForm SupportjonathanAnswered on July 18, 2016 at 10:52 PM
As mentioned by my colleague already, the limitation is not on the number of options that can be added on the Dropdown list field -- but the limit instead is imposed on the number of character the field can have.
Example, if each option is 2 character long then you can have more number of option in the list compared if you will have 10 char long for each option.
As far as I know, the character limit is 63,000 chars. When in the Form Builder when the number of character exceeds the limit, it will be trimmed to the limit.
Perhaps you can instead use multiple Dropdown field? You can break the list options into multiple Dropdown list so that it will not exceed the max char limit allowed.
Hope this help. Let us know how we can be of further assistance.