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  • Profile Image

    Is there a limit to selections in a multiple choice question?

    Asked by TaskforceAU on July 18, 2016 at 05:51 AM

    I have a form that asks what Postcode and Suburb and I have loaded all of the suburbs and postcodes in Australia which totals 15552 and it works initially but then seems to limit to around 2700 afterwards?

    Page URL:
    https://form.jotform.co/61991879548882

    multiple choice character limit
  • Profile Image
    JotForm Support

    Answered by beril on July 18, 2016 at 09:36 AM

    I am not so sure what is the limit for the dropdown field. However, as far as I know, the limitation seems to be based on the number of character text you have added and not the count of options. Because it crashes browsers that's why we need to truncate the data. To solve the issue, you can create multiple dropdown fields. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by TaskforceAU on July 18, 2016 at 07:45 PM
    I am not sure that will solve my issue.
    Because I can only really break it in half at best.
    Is there a way we can run with it and see if it is crashing browsers?
    Kind Regards,
    Jason Bright
    Managing Director
    3/151 Barkly Ave, Burnley VIC 3121
    T: + 61 3 9249 7488 | http://www.taskforce.com.au
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on July 18, 2016 at 10:52 PM

    Hi Jason,

    As mentioned by my colleague already, the limitation is not on the number of options that can be added on the Dropdown list field -- but the limit instead is imposed on the number of character the field can have.

    Example, if each option is 2 character long then you can have more number of option in the list compared if you will have 10 char long for each option.

    As far as I know, the character limit is 63,000 chars. When in the Form Builder when the number of character exceeds the limit, it will be trimmed to the limit.

    Perhaps you can instead use multiple Dropdown field? You can break the list options into multiple Dropdown list so that it will not exceed the max char limit allowed.

    Hope this help. Let us know how we can be of further assistance.