Emails: Add a field to subject line

  • lovleah
    Asked on July 18, 2016 at 6:18 AM

    Hi

    1.   when I receive an form submission to my email account I wish for the persons first and last name to appear in the email heading I receive, so it is easy to find a particular persons form without having to open every single email.  How do I do this thanks

    example:

    currently:  New Submission Heart Newborn Photography Session Booking Form

    what I would like......

    First Name Last Name - Heart Newborn Photography Session Booking Form

    Secondly,

    When the form submits to email the data runs in a small column that means when I print the form out it is 4 pages long, although it does not display this way on the web page  (I have a photo example of this)  so you can see how it displays nicely laid out on the web page, but then formats in a tiny column when coming to my email.

     

    thank you for your much needed help

     

    Leah-Anne

    Jotform Thread 884817 Screenshot
  • Support_Management Jotform Support
    Replied on July 18, 2016 at 7:45 AM

    Hey Leah-Anne, you may achieve both on the same section of your Form Builder. Let's break this down into 2 sections so it's easier to follow:

    1. When I receive an form submission to my email account I wish for the persons first and last name to appear in the email heading I receive, so it is easy to find a particular persons form without having to open every single email.  How do I do this thanks

    example:

    currently:  New Submission Heart Newborn Photography Session Booking Form

    what I would like......

    First Name Last Name - Heart Newborn Photography Session Booking Form

    This can be done by changing your Notification's subject line. Just click EMAILS at the top > EDIT > click the PENCIL icon on the far right to populate the SUBJECT LINE with the form field you want (in this case, it's probably the MOTHER NAME field). Here's how it would look like:

    Emails: Add a field to subject line Image 1 Screenshot 30

    2. Secondly, When the form submits to email the data runs in a small column that means when I print the form out it is 4 pages long, although it does not display this way on the web page  (I have a photo example of this)  so you can see how it displays nicely laid out on the web page, but then formats in a tiny column when coming to my email.

    On that same section where you changed the EMAIL SUBJECT, you may also change the email template (the actual content of the email). As I checked, your labels are somehow long, thus causing this. You may adjust the width of the first column so it looks better when you receive them on email. Here's how:

    Emails: Add a field to subject line Image 2 Screenshot 41

    Hope that helped! Don't hesitate to get back to us if you need further assistance.

  • lovleah
    Replied on July 18, 2016 at 9:45 AM

     


    Thank you for the awesome response, I have now got the email header just how i want it and have changed my columns and checked table width was set to 100%, HOWEVER, on the test email, its still a very narrow table, is there any way i can make it a bit wider overall, please see screen shot, thank you

     

    Emails: Add a field to subject line Image 1 Screenshot 20
    ________________________________
    ...

  • David JotForm Support Manager
    Replied on July 18, 2016 at 11:56 AM

    You can do it directly through the email settings, see this example:

    Emails: Add a field to subject line Image 1 Screenshot 20

    Here is my cloned version: https://www.jotformpro.com/form/61994407255968? 

    You may clone it if you want to: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Let us know if you need more help.

  • lovleah
    Replied on July 19, 2016 at 6:38 AM

    Thank you kindly :)