- gadgetjunkieAsked on July 18, 2016 at 10:33 AM
- JotForm SupportBDAVIDAnswered on July 18, 2016 at 12:25 PM
What is the form you are referring to? I checked the recipients for this form: http://www.jotformpro.com/form/21643555740958, and none of them are in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Please check your spam folder. Also you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender.
Here are our domain names:
- JotForm SupportBDAVIDAnswered on July 18, 2016 at 01:49 PM
@scottwilder, your concern will be addressed on the following thread: https://www.jotform.com/answers/885137