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Why appears an error message at the end of the form?Asked by chipitin93 on July 18, 2016 at 10:49 AM
I fill all the information correctly and when I click submit, it shows and error message that it says "error en el formulario favor de corregir antes de continuar" ( form error please correct before to continue ) How can I fix this? and Why does it appear?
Here it is the error, PLEASE HELP
It is possible that the ReCaptcha widget is not filled up correctly.It is not being completed properly because it is too small. Please adjust the width and the height of the widget. Here's a guide:
1. Select the widget and then click the "options or gear" icon. After that, click the "Edit Properties" option.
2. Change the height to 600px.
Hope that helps. Thank you.
So this error message it is because the captcha field, right? I just delete it I haven heard anything again.
If you are unable to replicate same issue and you removed captcha field, then your issue was related to captcha field.
Considering that you did not provide us ID of your form, I do not know which form from your account should I test.
If the issue still persist, please provide us ID of your form. In case that form is embedded, provide us URL of your webpage.
Let us know if you need further assistance.
Thanks Joanna, it seams that its related to captcha.
Thank you for taking the time updating us on the status. We're glad to know issue was resolved already.
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