- commercialkingsAsked on July 18, 2016 at 11:00 AM
Hey, my form displays great on android phones, but looks very screwed up on iphones. Why is this happening? And how to do I fix? Please let me know asap. Thanks.Page URL:
- CharlieAnswered on July 18, 2016 at 12:48 PM
I checked your website and the website itself is NOT mobile responsive. It displays in my end as if it is in desktop view which can pose a challenge when viewing your forms on mobile devices.
Android 4.4 Kitkat Chrome browser:
iPhone iOS 9 Safari:
May we know what exactly you are seeing and what you would like to see in your actual layout.
The guides below might help:
To position your fields properly, you can check this guide: https://www.jotform.com/help/328-How-to-position-fields-in-JotForm
To design your form, you can check the Form Designer Tool: https://www.jotform.com/help/300-Form-Designer-Tutorial-Let-s-create-fantastic-forms-
To make your form mobile responsive, you can check this link: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm
I hope that helps.
- commercialkingsAnswered on July 18, 2016 at 02:17 PM
Hey Charlie, "Merge To Above Line" option does not show when I click the settings tab.
- JotForm SupportMike_GAnswered on July 18, 2016 at 03:19 PM
It is possible that the field has not been shrunk yet
Or, it is already merged to the field above it.
If you shrink a field and/or move it to a new line then the "Merge to above line" option will show.
I hope this helps. Let us know if you need any further assistance. Thank you.