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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Emails aren't being delivered

    Asked by scottwilder on July 18, 2016 at 12:33 PM

    Emails from the form aren't being delivered. I have configured and tested an SMTP account and messages aren't even being sent that way according to an Office365 MailTrace. We have explicitly white-listed based on message headers and done everything we can to try and get messages to arrive but it appears you aren't even reliably sending them to start with.

    Emails delivered message SMTP and
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    Answered by victor on July 18, 2016 at 01:49 PM

    Sorry for the inconvenience. Instead of using a custom SMTP, can you try using one of our default email address to send notification. If you are able to receive the notification with our default address, I would recommend reviewing your configuration and email server.