What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform error: Form not found - This form is disabled.

    Asked by Exize on July 18, 2016 at 03:44 PM

    There was no problem 2 hours ago but my form started not to work now

    When I click them, "Jotform error: Form not found - This form is disabled." was written. What can I do?

    Page URL:
    https://form.jotformeu.com/Exize/manager

    JotForm form is disabled problem click
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 18, 2016 at 04:41 PM

    I have checked and your account is autosuspened by our phishing system. 

    I have inspected your form and I did not found any fields that are against our terms of use. I have activated your account and your form is now working. Sorry for inconvenience this may caused you. 

    Hope this will help. Let us know if you need further assistance.