Why I'm not receiving submission emails?

  • bcprospects
    Asked on July 18, 2016 at 3:55 PM
  • Nik_C
    Replied on July 18, 2016 at 5:05 PM

    I checked your account and the reason why you didn't receive submissions is because your email was in our bounce list and the reason is below:

    Why Im not receiving submission emails? Image 1 Screenshot 20

    I removed your email from our Bounce list and the emails should go through now.

    I would advise you to check this guide on how to prevent further issues. Also, you should ask your provider to Whitelist our IP addresses, that will help in preventing as well.

    We're sorry for this inconvenience, if you have any further questions please let us know.

    Thank you!