What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is in Restore mode.

    Asked by johnboli on July 18, 2016 at 05:16 PM

    Hi All,

    When I try a link to my form <https://form.jotform.com/61948096222258> it gives the error that it is in restore mode. How do I remedy this?



    Page URL:

  • Profile Image

    Answered by victor on July 18, 2016 at 07:47 PM

    I have just reviewed your account. It seems that your account was de-activated since you have not recently logged in. I have reactivated and you should be able to view and submit your forms now.

    Please let us know if you require additional assistance.

  • Profile Image

    Answered by penguinshin on April 03, 2017 at 04:53 PM

    the same for me. could you reactivate my account?


  • Profile Image
    JotForm Support

    Answered by AIDAN on April 03, 2017 at 05:51 PM

    I will be addressing your request in this new thread: https://www.jotform.com/answers/1110299

    Thank you.

  • Profile Image

    Answered by djtrin on May 15, 2017 at 09:05 PM

    My form is saying the same thing. Can you please reactivate my account also? Thanks

  • Profile Image
    JotForm Support

    Answered by Aury on May 15, 2017 at 11:16 PM

    Hello djtrin,

    Your forms are enabled, you may go ahead to log in and please get back to us in case the issue persists.

    Best Regards.