What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I create an "order confirmation" form or reply?

    Asked by rebeccam on July 19, 2016 at 03:25 AM

    I'm setting up a form for people to place an order, and using PayPal for them to pay.  That part is working ok.  BUT how do I set up an automated confirmation email or form for the purchaser to print out and hand in when collecting their item/s once their payment has been processed?

    Thank you in advance

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 19, 2016 at 04:58 AM

    You can set Autoresponder email to be sent as soon as your customers submit the form. Autoresponder is an email that will be sent to them as a confirmation of their submissiona as soon as they submit. You can check more about it in this guide.

    What you have to have on your form is an email field so you can tie Autoresponder to it.

    If you have any further questions please let us know.

    Thank you!