JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems like you have posted your question prematurely.
If you wish to update, edit or customize your email alert's template, then you can do that directly in your "Emails" wizard. To learn more about the email alerts, please check this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings
Here's a quick step by step on how to edit your email template:
1. Click "Emails" and hover on the email alert you want to edit.
2. After clicking the "Edit" button, you'll see these window, you can edit the email template here.
I hope that helps. Let us know if I misunderstood your concern.