What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unable to receive notification emailAsked by jetert on July 19, 2016 at 09:58 AM
How can I set a setting to be notified via email after a submission of the Welcome Back Fest 2016 form is submitted?
I have checked the form and I can see that the notification is configured properly. The mail logs shows that the notification were sent successfully.
Please check your spam folders or junk mails. You may also want to whitelist our mail servers, here's a guide: Whitelisting-JotMails-IP-Addresses
If the issue keeps on happening, I suggest you to use firstname.lastname@example.org as the Sender Email.
Hope that helps. Thank you.