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adam0776Asked on July 19, 2016 at 12:11 PM
How can I permanently remove my email address from the bounce list?
I am having to go in every two or so days to remove the email address. Why afer a year of your service is it now being flagged? This has rendered the service unreliable to me, so if it can not be resolved. I will have to cancel my subscription.
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Nik_CReplied on July 19, 2016 at 1:07 PM
I would advise you to take a look at the following guide on how to prevent issues with email bouncing.
You can also try whitelisting our Jotmails IP addresses.
Let us know if you need more information.