I have changed the tax label but it is still showing as Tax in the email

Hi,

I've changed my "taxes" to say "shipping & handling" so that it calculates a percentage rather than a flat rate for shipping, as suggested.  My only problem is that when the customer submit the form and receives a copy via email, the email shows the taxes percentage and shipping as zero.  This will be very confusing for the customer.  Is there any way to edit that?

The workaround would be to strip the labels and add your own. Here's our guide for that:

https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

For this form http://www.jotform.us/form/61957061012146, you have {myProducts} as the Paypal field name so you have to do it like this:

{myProducts:product}

Sub Total: {myProducts:subtotal}

Shipping and Handling: {myProducts:tax}

Grand Total: {myProducts:total}

You'll receive it like this after:

Thank you so much!!

You are most welcome. I'm glad my colleague was able to help you.

Should you need our assistance again, feel free to drop by here in the forum.

Thank you.