What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How is the limited space of 100 MB managed?

    Asked by Kimberly Taylor  on July 19, 2016 at 12:37 PM

    Once assets are uploaded with a Submission, is the jotform user able to download the files and clear the alloted space? Is this a monthly space limit? Meaning, is there a time limit for 100 MBs?

    space limit upload space clear space
  • Profile Image
    JotForm Support

    Answered by Mike on July 19, 2016 at 01:24 PM

    Thank you for contacting us.

    This is a total account upload space limit, we do not clear it each month. If you would like to clear the space, you can download the files, and then delete submissions to remove associated files. The form entries can be managed from a Submissions page.

    If you need any further assistance, please let us know.