What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form says Form Not Found and I can't embed it anywhere

    Asked by lecraeman on July 19, 2016 at 12:51 PM

    The title says it all...I see the form in my forms, but I can't use it. Not with an embed...not with a link. Just doesn't work.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on July 19, 2016 at 01:33 PM

    Apologies for the inconvenience.

    Your account was set to "Dormant" status, I presume the account was first registered way back in 2013 and was inactive for a long time? I have re-activated your account, your form should now be working again.

    Let us know if you are still having problems on this.