I'm not receiving emails

  • Alex
    Asked on July 19, 2016 at 1:49 PM

    I've created a form and have tested it a few times but have not received any emails to the address I set up.

  • David JotForm Support
    Replied on July 19, 2016 at 2:30 PM

    Your form was created under a "Guest" account.  If you would like to create a JotForm account using the same email address you used to create your first form, the form will automatically be placed in your registered account.  After that, we can check the notification associated with you form to ensure it is properly set up.  Unfortunately, Guest accounts cannot be logged in to so we cannot fully check the form.