What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All forms is in restore mode

    Asked by galediamonds on July 19, 2016 at 02:18 PM

    I get that the account hasn't been used in awhile, so you deactivated the forms.

    However, you should have a more helpful error message, and provide a quick and easy way for the account to be reactivated. Perhaps it could even be automated?

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    JotForm Support

    Answered by John_Benson on July 19, 2016 at 02:40 PM

    You are correct, the account is in Dormant status right now. Your account is now set to active. You should be able to open your forms properly now.

    Unfortunately, it is not possible to change the error message when the account is in Dormant status. You can change the other Form Warnings though, here's a guide: How-to-Change-Form-Warnings.

    Let us know if you need further help. Thank you.