Autofill is not working on apple devices

  • apppros13
    Asked on July 19, 2016 at 2:19 PM

    Hello,

    I have the autofill option turned on. I'm embedding this form into the app. It seems as though the autofill works on Android, but not on Apple devices. Is this correct? Or what is the issue? 

    This is in reference to this form: https://form.jotform.com/61946227861160

    Meg

  • Elton Support Team Lead
    Replied on July 19, 2016 at 3:15 PM

    It should work fine on any devices as long as the browser you are using has browser cache and cookies turned on and it supports local storage. When using autofill, form data will be saved on the browser's local storage.

    Have you tried using Chrome on iPhone or Firefox perhaps? The problem might be with the browser you are using too, I suggest to try a different browser and see if that works.