- imccauleyAsked on July 19, 2016 at 02:25 PM
I would like to assure my users that they can work on the same form over a period of two weeks.
- JotForm SupportdavidAnswered on July 19, 2016 at 03:21 PM
I believe your are referring to the Save and Continue feature. This feature is largely dependent on the users browser. Since data is stored in the browser, if the cache/cookies are cleared for any reason, so will the data.
For a more permanent method of allowing users to update a submission, I would recommend using an edit submission link in an email autoresponder:
This will allow users to submit the form and return to their specific submission at any time to update their specific submission.