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    My Stripe donation form does not work

    Asked by aamdfoundation on July 19, 2016 at 02:51 PM

    I inserted the live keys manually, and also connected stripe to the form. In both cases the donation does not work. When the user presses the submit button the  form loops. 


    Awaiting your reply,



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    JotForm Support

    Answered by Mike on July 19, 2016 at 04:01 PM

    Thank you for contacting us.

    I have tested a cloned version of your form with my test Stripe keys, and it worked well on my side.

    Could you please temporarily replace the live Stripe keys with the test keys on your form? It will help us in testing your form.