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    Ongoing issue with editing labels in text field.

    Asked by pardop1 on July 19, 2016 at 04:22 PM

    when i highlight text in the label of a text field, lets say, to replace part of it, when i try to paste the new content over the highlighter area, i am kicked out of the field. I have to click in the label area, go to the end and then delete by backspacing - sometimes i can get to the part of the sentence i want to change and edit, but it is hit or miss. other field labels do not do this - something is wrong - this has benign going on for the year or so i have been using your program. Please address my concern.

     

    Thanks,

     

    Pam

    text field in label content thanks
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    JotForm Support

    Answered by david on July 19, 2016 at 06:08 PM

    When the field is first double clicked to edit the label, the full label will be highlighted automatically.  Single clicking after that should allow for placing the cursor where the single click occurred.  The easiest way to update labels if this is not working correctly on your end would be to click on the field, then click on the little gear icon in the top right of the field:

    Click on edit properties to open that fields properties.  The labels and such can be changed from that interface much more easily than they can in the small amount of space provided for labels.

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    Answered by pardop1 on July 19, 2016 at 06:45 PM
    i know that but it is an extra step and and wastes time - it is also less than ideal bc
    that option also only provides a one line field - it should be a text area so you can see everything wo having to school left or righ
    t.
    ...
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    JotForm Support

    Answered by Chriistian on July 19, 2016 at 10:43 PM

    I tried replicating your steps but I cannot seem to replicate the issue. Please see the screen recording below. First, I doubled clicked on the text area label, then I highlighted a certain area of the label. I pasted new content over the highlighted area, but I was not kicked out of the label area. Please confirm if I followed your steps correctly.

    May I ask which browser you were using when you encountered the issue? I will wait for your response.

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    Answered by pardop1 on July 19, 2016 at 11:45 PM
    I am using safari on a mac and the check box label field works as you illustrate below, but there has been ongoing issues editing content of text field labels - it’s very annoying.
    ...
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    JotForm Support

    Answered by Chriistian on July 20, 2016 at 01:26 AM

    Apologies but I am currently unable to test the issue on a Mac emulator. May I ask if you also encounter this issue while using Google Chrome on your mac? We do recommend using Chrome or Firefox for the best experience when building your forms.

    If you like, I can send a feature request on your behalf for the Edit Properties' label option to be turned into a Text Area instead of the current textbox. However, we cannot assure if or when this feature request may be implemented. I will wait for your response.

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    Answered by pardop1 on July 20, 2016 at 02:45 AM
    I'll try one of the other browsers, however since it only seems to be an issue w the one field type, I doubt the browser is the problem
    Yes, please submit the ticket. Thanks! PM
    Sent from my iPhone
    ...
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    JotForm Support

    Answered by Chriistian on July 20, 2016 at 04:33 AM

    Thank you for your confirmation. I have created a new thread for your feature request. If there are any updates, we will let you know on that thread. Simply follow this link: https://www.jotform.com/answers/886606. Regards.