What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Phishing: Why is my account suspended?

    Asked by Mario  on July 19, 2016 at 04:34 PM

    Mi cuneta a sido suspendida por phishing y es un error

  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 19, 2016 at 06:53 PM

    I checked your form and you're asking for login credentials there, here are the guilty fields: 

    This is why your account has been suspended, it is not allowed to ask for login info what is the info you're clearly asking on your form. 

    Take a look to our Terms of Use, this is stated there and it will help you to avoid get your account suspended again. 

    In order to activate your account I removed those fields from your form, please follow this advice, otherwise your account will be permanently suspended.