Phishing: Why is my account suspended?

  • Mario
    Asked on July 19, 2016 at 4:34 PM

    Mi cuneta a sido suspendida por phishing y es un error

  • Kevin Support Team Lead
    Replied on July 19, 2016 at 6:53 PM

    I checked your form and you're asking for login credentials there, here are the guilty fields: 

    Phishing: Why is my account suspended?  Image 1 Screenshot 20

    This is why your account has been suspended, it is not allowed to ask for login info what is the info you're clearly asking on your form. 

    Take a look to our Terms of Use, this is stated there and it will help you to avoid get your account suspended again. 

    In order to activate your account I removed those fields from your form, please follow this advice, otherwise your account will be permanently suspended.