What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving email notifications

    Asked by winchesterequipment on July 19, 2016 at 04:34 PM

    We haven't gotten email notifications since early July. We have not changed any settings in the last 90 days. Please look into it and let us know what you find. 


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    JotForm Support

    Answered by Mike on July 19, 2016 at 06:48 PM

    Thank you for contacting us.

    Have you removed your email address from our bounce list? I have submitted a test form entry and according to email history the message was successfully sent.