What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is in restore mode

    Asked by dickermanprints on July 19, 2016 at 06:08 PM

    Hi. I just tried to access a form I was working on a year ago and it says "This form is in restore mode, please try again later."

     

    Any thoughts?

    Thanks

    Greg

    form is in restore dormant
  • Profile Image
    JotForm Support

    Answered by jonathan on July 19, 2016 at 10:22 PM

    Hi Greg,

    I have fixed the issue now and re-activated your account/username dickermanprints 

    It was in restore mode because there wasn't any submission/activity on your form for a while. So the account went into dormant status.

    You can check now when logged in at https://www.jotform.com/login

    Let us know if you need further assistance.