My form is in restore mode

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    dickermanprints
    Asked on July 19, 2016 at 06:08 PM

    Hi. I just tried to access a form I was working on a year ago and it says "This form is in restore mode, please try again later."

     

    Any thoughts?

    Thanks

    Greg

  • Profile Image
    jonathan
    Answered on July 19, 2016 at 10:22 PM

    Hi Greg,

    I have fixed the issue now and re-activated your account/username dickermanprints 

    It was in restore mode because there wasn't any submission/activity on your form for a while. So the account went into dormant status.

    You can check now when logged in at https://www.jotform.com/login

    Let us know if you need further assistance.