What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    is making a form which the user needs to create an account (including Username and Password) against the service terms?

    Asked by CODE on March 30, 2012 at 10:21 AM
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    Answered by moonzkie on March 30, 2012 at 10:26 AM

    As long as your do not create forms that asks users to log in or use collected information for any malicious internet activities then it should be fine, valid forms can be added to our whitelist. Since you are collecting sensitive information you may want to look into making sure that these data are secured. Here are some additional suggestions to increase the security of your data:

    http://www.jotform.com/answers/6260-How-can-i-be-sure-the-data-submitted-on-my-jot-forms-is-secure

    http://www.jotform.com/answers/13420-Secure-Form-Submittion

    Just in case that our system somehow gets to suspend you, please do contact us and remind us of this thread so that we can work on the process of whitelisting your forms and reactivating your account.

    Feel free to contact us if you have further questions