What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by fatherjohn on July 19, 2016 at 11:55 PM

    It is telling me I can only use one payment tool on my form. On that form I can only offer one "product type" (product, subscription, or donation). I need an option for products and another for donations on the same form. Would upgrading my Jotform plan provide me with more features that would enable this?

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    JotForm Support

    Answered by beril on July 20, 2016 at 03:15 AM

    I assume that you are getting the error message while adding another payment integration to your form as you see below:


    If you want to add another payment method you need to add  Iframe widget to your form. Please, check the guide below for more information about multiple payments.


    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.