What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    email blocked

    Asked by tailsaroundtown on March 30, 2012 at 11:02 AM

    email is showing as blocked, cannot get email submissions.  please check

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    JotForm Support

    Answered by idarktech on March 30, 2012 at 11:15 AM

    Hi there,

    I have now removed tails_around_town[at]yahoo[dot]com email to our bounce list. It should be working fine now. 

    Let us know if you have any other questions or concerns. Thanks.

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    Answered by tailsaroundtown on March 30, 2012 at 11:44 AM

    thanks, how does the email get on the blocked list in the first place?

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    JotForm Support

    Answered by idarktech on March 30, 2012 at 11:50 AM

    Hi,

    Thanks for asking.

    It's not block listed, it's bounce listed.

    When the email has not been successfully delivered and the reason reported back to us is that the email was bounced, that email appears on this list.

    This sometimes happen when you're email service provider rejected our email at some point or when they're not available to received message from us.

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    Answered by jerllys on April 11, 2012 at 07:27 AM

    Olá meu email também foi bloqueado, jerllysney@gmail.com.

    Gostaria de saber como eu faço para desbloquear?

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    JotForm Support

    Answered by idarktech on April 11, 2012 at 07:33 AM

    @jerllys,

    Your email should be fine now. Let us know if you have any other questions. Thanks.

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    Answered by jerllys on April 11, 2012 at 07:40 AM

    Verifiquei agora e está tudo ok.

    Obrigado.

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    JotForm Support

    Answered by idarktech on April 11, 2012 at 07:44 AM

    Seu bem-vindos!

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    Answered by tailsaroundtown on April 11, 2012 at 08:22 AM
    Why is this in spanish?
    Sent via BlackBerry by AT&T
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    JotForm Support

    Answered by Goldo on April 11, 2012 at 08:31 AM

    @tailsaroundtown

    Is your email working now? Your email is no longer on our bounce list, so should work by now.

    Sorry, the spanish reply was meant for the other user.

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    Answered by on November 27, 2012 at 04:42 PM

    tengo bloqueado el mandar un informe a mas de una cuenta de correo, como lo soluciono

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    Answered by fxr on November 27, 2012 at 04:51 PM

    At the last poster, please open a new thread for your own issue.

    Thanks!