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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have remove my email ids from bounce list almost 2 times a week

    Asked by hifrmraj on July 20, 2016 at 05:49 AM

    Almost 2 times a week I have go to settings and remove from bounce list the following 3 email ids. 




    Plz do something to get a permanent remedy 

    Page URL:

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    JotForm Support

    Answered by Chriistian on July 20, 2016 at 10:13 AM


    Please try to whitelist the IP addresses of JotForm to avoid your email addresses being in our bounce list.

    - us-sub1.jotservers.com
    - us-sub2.jotservers.com
    - aws-sub1.jotservers.com
    - aws-sub2.jotservers.com
    - us-app2.jotservers.com
    - jotservers.com
    - jotmails.com
    - jotform.com
    - amazonses.com
    - email.amazonses.com
    - *.smtp-out.amazonses.com
    - jotform.co
    - secure.jotform.co
    - s3.amazonaws.com  
    - static-interlogyllc.netdna-ssl.com


    Please see How to Prevent Email Bouncing Related Issues for more details.