I have remove my email ids from bounce list almost 2 times a week

  • hifrmraj
    Asked on July 20, 2016 at 5:49 AM

    Almost 2 times a week I have go to settings and remove from bounce list the following 3 email ids. 

    sbhaumik67@gmail.com

    mbbsadmission@omkarmedicom.com

    omkarmedicomglobal@gmail.com

    Plz do something to get a permanent remedy 

  • Chriistian Jotform Support
    Replied on July 20, 2016 at 10:13 AM

    Hi,

    Please try to whitelist the IP addresses of JotForm to avoid your email addresses being in our bounce list.

    - us-sub1.jotservers.com
    - us-sub2.jotservers.com
    - aws-sub1.jotservers.com
    - aws-sub2.jotservers.com
    - us-app2.jotservers.com
    - jotservers.com
    - jotmails.com
    - jotform.com
    - amazonses.com
    - email.amazonses.com
    - *.smtp-out.amazonses.com
    - jotform.co
    - secure.jotform.co
    - s3.amazonaws.com  
    - static-interlogyllc.netdna-ssl.com

     

    Please see How to Prevent Email Bouncing Related Issues for more details.