What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm Footer: Unable to increase form view limits to unlimited, because this option does not exist in account settings

    Asked by simposiolesoesdepele on July 20, 2016 at 07:29 AM
     
    I use a premium account , I would like to leave the unlimited forms of display to show Powered by JotForm in my forms that I will use in an event.
    powered by jotform unlimited form view footer JotForm footer form views
  • Profile Image
    JotForm Support

    Answered by John_Benson on July 20, 2016 at 09:57 AM

    If I understand you correctly, you want to show "Powered by JotForm" in your forms so that you have unlimited form views. Here's how: 

    1. Click the User icon.
    2. Click the Account link.
    3. Go to Settings section.
    4. You can check or unchecked the Show "Powered by JotForm" on my forms.

    Note: If you remove the "Powered by JotForm" you will have a 10,000 limit form views. Check this link for more information: Announcing-Pricing-Modification-Form-View-Limits

    Hope that helps. Let us know if you need any further help. Thank you.

  • Profile Image

    Answered by simposiolesoesdepele on July 20, 2016 at 10:45 AM
    ​I selected the option and remains limited.
    2016-07-20 10:56 GMT-03:00 JotForm :
    ...
  • Profile Image

    Answered by simposiolesoesdepele on July 20, 2016 at 11:09 AM

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 20, 2016 at 12:44 PM

    I have checked your account and JotForm Branding - Show "Powered by JotForm" on my forms is checked on your form.

    "Powered by JotForm" is shown on your forms under submit button.

    However this option will not allow you to have unlimited form views. This option is added for accounts that are created after June 1st 2016. 

    JotForm Footer option will enable unlimited form views. 

    JotForm Footer - Add a JotForm footer to bottom of your forms to lift the form view limits.

    Considering that your account is created after June 1st 2016, you do not have this option on your account. 

    Form View Limits: What is it all about?

    I am not sure if that options is available or not for new accounts.

    I will raise this issue to our developers and we will inform you via this thread once this issue is resolved. 

     

  • Profile Image

    Answered by simposiolesoesdepele on July 20, 2016 at 01:45 PM
    I wish it was solved this problem because I can not have errors of entries
    in this college event. No way to put my account into before June? some way
    to release this to my account because I can not help viewing limit , and
    many people will visit this form from next month. I await the solution as
    quickly as possible .
    2016-07-20 13:44 GMT-03:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 20, 2016 at 02:10 PM

    It is not possible to change creation date of your account. From what I saw when I checked other accounts, JotForm Footer does not exist on accounts that are created after June 1st 2016. 

    I am not sure if it is possible to increase form view limits for new account. I have already raised this issue to our developers. Once there is any update we will inform you via this thread. 

  • Profile Image

    Answered by simposiolesoesdepele on July 20, 2016 at 03:45 PM
    Is there any way to adjust this problem that my account? I have another
    older account , no way to transfer the plan for it or not? I need the
    solution for this.
    2016-07-20 15:10 GMT-03:00 JotForm :
    ...
  • Profile Image

    Answered by garcianora on July 20, 2016 at 04:53 PM

    Why for me doesn work? I have a 2015 account, check the powered by option Add a JotForm footer to bottom of your forms to lift the form view limits

     

    and I cant see my forms

  • Profile Image
    JotForm Support

    Answered by david on July 20, 2016 at 06:34 PM

    @garcianora It looks like you have another thread open regarding the same issue here:

    http://www.jotform.com/answers/887159

    We will address your request in that thread shortly.

  • Profile Image

    Answered by simposiolesoesdepele on July 20, 2016 at 06:45 PM
    There are forecast for solution of this problem? I await the solution
    to start using the forms correctly.
    2016-07-20 19:33 GMT-03:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on July 20, 2016 at 09:44 PM

    The thread is not yet assigned to anyone from our backend team. If there are updates, you should know it through this thread. 

  • Profile Image

    Answered by simposiolesoesdepele on July 21, 2016 at 08:45 AM
    then I want you to clean up the counter when approaching, and not let
    get in the end, since I'm displaying the JotForm announcement, while
    solving this update. Right? I have no problems in these forms during
    the event.
    2016-07-20 22:44 GMT-03:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on July 21, 2016 at 11:00 AM

    As of right now, you have 155 form views. Let us know if you are about the reach the limits for the Bronze plan which is 10,000 so that we can work on something while we're waiting for solution from our developers.

    Thank you for your patience.