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    Cloning from an existing document

    Asked by Victorine on July 20, 2016 at 07:59 AM


    I have cloned an Acceptance and Commissioning form that I designed a while ago.  The new form I want to create is similar to my Acceptance and Commissioning form.


    I have now created my new form which is a Customer Training Completion form.  However, when testing this form and submitting it, the body of the email comes through as the Acceptance and Commissioning form but when I open the PDF which is attached to the email it is my new form, the Customer Training Completion form.


    Please can you advise how I resolve this issue before I publish my phone to the company.

    Kind regards

    Victorine Burchett.

    Page URL:

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    JotForm Support

    Answered by BDAVID on July 20, 2016 at 11:07 AM

    Delete the notifications from your cloned form:

    And create it again: http://www.jotform.com/help/25-Setting-Up-Email-Notifications, the new notification will be updated with your current form fields.

    Open a new thread if you need anything else, we will be glad to assist you.

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    Answered by Victorine on July 21, 2016 at 07:03 AM

    Many thanks - it has worked.